VoIPOffice - the hosted business phone system from Telappliant

VoIPOffice is an advanced, flexible and cost-effective business telephone system

Packed with features and dramatic cost-saving benefits, VoIPOffice is fully hosted* by Telappliant, eliminating the need for businesses to purchase, install and maintain expensive office telephone hardware.

It offers crystal clear call quality and advanced functionality usually only found on high-end phone switchboards. You can set up a virtual receptionist with automatic call distribution; arrange audio conferences; and monitor or record calls. Home and mobile workers have access to an office phone line wherever they are, and companies can automatically log calls directly within their CRM system.

VoIPOffice comes with VoIPOffice Communicator, a desktop app that turns your PC or Mac into a powerful unified communications tool, with features such as presence, instant messaging, screen popping and click to dial. VoIPOffice Communicator can be used as a stand-alone softphone or integrated with your IP phone to simplify the placing, receiving and managing of calls and voicemails.

VoIPOffice uses Telappliant's Voice over IP network to deliver up to eighty concurrent phone calls over a single broadband connection. It uses the Internet to route calls to any telephone, anywhere in the world - at a fraction of the cost of a traditional phone call.

You can reduce your communication costs and unify your organisation, with employees in multiple locations connected via the same high-performance telephony platform.

And you can increase your global business presence by opening an instant 'virtual office' almost anywhere. Choose multiple inbound phone numbers from more than 5,000 cities worldwide.

So, revolutionise the way you communicate. Sign up for a FREE VoIPOffice trial today.

* VoIPOffice can also be deployed as an on-site, resilient network appliance, suitable for businesses with 50+ employees.

Watch a short overview of VoIPOffice

VoIPOffice comes with a host of advanced telephony features

	The entry-level VoIP phone system for small businesses.		The advanced VoIP phone system for companies of all sizes.		The VoIP call management solution for small and large call centres.
Price per user	£5.00		From £8.00		From £20.00
Number of users	3-20		3-10,000		3-10,000
Included extensions	Qty depends on package		Qty depends on package		Qty depends on package
Included SIP channels	3		5		5
Maximum supported SIP channels	5		120*		120*
Complimentary call credit			Up to £100		Up to £100
Free calls to VoIP destinations
Low cost phone calls
Devoted entirely to your business
Voicemail via email
Call forwarding
Music on hold
Follow me
Caller ID display
Suitable for multi-site deployment
Wide range of handsets
IVR	1		Qty depends on package**		Qty depends on package**
Assignable ring groups	1 (up to 3 max***)		Unlimited		Unlimited
Call queues	Basic		Advanced		Advanced
Enhanced ACD queues
Unified communications†
Softphone with video†
Instant messaging†
Presence†
Contacts integration†
Call management tools†
Click to dial†
Screen popping†
Audio conferencing
Compatible with OrderlyQ & OrderlyStats
Compatible with predictive diallers
Real-time monitoring & statistics
Skills-based routing
Supervisor panel
Queue callback
Dynamic/static agents
Call recording & monitoring			Optional
Call whispering & barging			Optional
Wallboard/screen statistics	Optional		Optional		Optional
CRM system integration∇	Optional		Optional		Optional
Supported protocols	G.711 ulaw, G.711 alaw G.729, GSM, iLBC Speex, G.726		G.711 ulaw, G.711 alaw G.729, GSM, iLBC Speex, G.726		G.711 ulaw, G.711 alaw G.729, GSM, iLBC Speex, G.726

*     Additional SIP channels can be arranged, subject to advance notice.
**    Additional IVRs: £5 per month.
***   Additional ring groups: £5 per month.
^∞    Additional ACD queues: £5 per month.
^†     Requires VoIPOffice Communicator Free Edition.
^∇    Requires CTI client.

VoIPOffice Hosted Lite

From just £5.00 per user, per month, with FREE setup.

VoIPOffice Hosted Professional

From just £8.00 per user, per month, with FREE call credit. (setup fees apply)

VoIPOffice Hosted for Call Centres

From just £20.00 per user, per month, with FREE call credit. (setup fees apply)

All VoIPOffice solutions subject to a minimum contract term.

Telappliant business call tariffs

Destination	Peak per min.	Offpeak per min.	Weekend per min.
UK Landlines	1p	1p	1p
UK Mobiles	9.5p	7.9p	7.9p
Europe	from 1p	from 1p	from 1p
US/Canada	from 1p	from 1p	from 1p
South America	from 1.6p	from 1.6p	from 1.6p
Australia	2p	2p	2p
China	1p	1p	1p
India	3p	3p	3p
Japan	2p	2p	2p

Plus FREE calls to compatible VoIP networks

Inclusive call plans

Telappliant can give you an inclusive call plan that's shaped to your needs, giving you control of your telephony costs.

Our Business Multi Plans bring together landline and mobile minutes for UK, European or International destinations in one inclusive call plan, along with five VoIP phone lines.

Plans start at just £60 + VAT per month for 5,000 UK landline minutes, 500 UK mobile minutes and 50 International landline minutes.

All rates provided are correct as of Febuary 2012.
Additional connection charges may apply where indicated.
Calls are charged per second, with a minimum charge of 1p.
Off peak rates apply between 6pm and 8am UTC.
Call rates DO NOT vary based on your geographical location.
Call rates are subject to change without prior notice.

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